Inspired past The Rocky Horror Moving picture Show, this post covers 5 cardinal tips to help you have advantage of your EHSQ SaaS provider's engineering enhancements and avoid doing the time warp… over again.

Time is Fleeting

Let'due south face it. Y'all're busy. Really, really busy. Yous barely have time for lunch – forget trying to go along up to engagement with the latest functionality included in your EHSQ provider'due south new release.

And so you tin can't see me, no, non at all

One of the greatest value drivers you get from selecting an enterprise SaaS solution (rather than an on-premise one) is the seamless upgrades your visitor receives.  An enterprise software provider'due south secret to longevity and competitiveness is continued innovation and sharing these enhancements with you. However, industry accepted practice is to require clients to "turn on the characteristic", which ways that these changes are often not apparent to the end-user. This is done to reduce or eliminate defoliation for cease-users and let clients to decide how best to take advantage of these new features.  As a consequence, many updates go unnoticed – left waiting for you lot or your squad to turn them on. The touch on? You and your system may be unintentionally missing out on enhancements to workflows, user interface and blueprint update, and new efficiencies that tin can drive real change, better ROIs, and optimize operation or application adoption within your arrangement. And you're stuck in a time warp. So, what can you do?

Let's NOT Do the Time Warp Again

The cast of the Rocky Horror Flick Show doing the Time Warp

With a flake of a mind flip

Effecting whatsoever alter takes a bit of planning and a change in behavior.  Hither are five tips to help you take advantage of solution enhancements:

ane. Embrace the Release Calendar

Most SaaS software providers will share their annual release calendars in accelerate. Have a moment to note these days in your calendar with a prompt to download a copy of the release highlights in accelerate. Your provider should likewise transport out an email or two reminding you lot of the upcoming release and sharing highlights with you.

two. Create a Modify Direction Team

In a recent client meeting, Cority's VP of Production Direction, John Easton, recommended that clients plant a team within their organization to help in the adoption of the new technology. Team members can include those from IT, the EHS functions, end-users, direction, and fifty-fifty members from your SaaS provider'southward Success squad. A coordinated endeavor that takes into account multiple stakeholder needs while creating advocates for change can and then be used to buffer whatever resistance you may encounter – particularly when coupled with a strong projection programme.

3. Accept advantage of free learning / continuous learning

In addition to the release calendar, enterprise software providers typically share multiple overviews of their latest technology. Check out their client webinar schedules or login to their user community to participate in active discussions on the new functionality. In our user customs, the Cority Success managers postal service short videos that highlight new release functionality.

four. Engage the experts

As a valued customer, you might also be assigned a Success or Service Manager. Take a moment to review the release highlights in advance and reach out to them. Your Success Manager knows your organisation intimately and can aid you in prioritizing what functionality to prefer and when. They can share their learnings from other clients and have access to training materials that can help with enterprise launches.

5. Attend User Group Conferences and Roadshows

At that place is so much you can learn from others while building a network or even securing some continuing teaching credits (CEC). I recall i of our almost popular talks at Cority Connect in 2022 was how a national grocer had leveraged our out-of-the box incident management solution, concern logic engine, and reporting functionality to configure a solution that monitored return to work costs and processes. Needless to say, the room was packed and when word got effectually, those attendees were some of the near popular at the conference!

It's just a jump to the left and and then a step to the right

When it comes to keeping upwards with the latest in EHSQ SaaS technology, accept advantage of the all the resources bachelor to you from your provider – user community, roadshows, on-demand webinars, newsletters, aid desk, annual user conferences and much more. It'due south also important that you develop a procedure that includes:

i. Educating yourself and your team on the new functionality

2. Prioritizing the roll-out of the functionality (by effort and impact)

three. Supporting the coil-out with a detailed project plan to ensure success

It's the best way to ensure you're getting the most out of your software investment and keeping your organization from doing the time warp.

And, as the cast in the Rocky Horror Film Show sang… "I felt a change. Time meant naught, never would again…"

Larn More

To learn more about how to get the well-nigh out of your EHSQ SaaS solution, read our eBookThe True SaaS is Out There.